Crestron Announces new Certification Requirements
Trust, confidence, authority. Do those words describe how you feel about your skills, is it how potential clients see you?
You may recall the Norman Rockwell painting of the young boy in a doctor’s room, critically examining the wall hung diploma while the doctor prepares a shot? This is how your clients are looking at you and your company. They need to be sure that the investment in your services has a foundation.
Qualifications matter. Just think about your own business, when you are deciding between two technicians one with certification and one without- which are you going to hire?
This week we announced an updated list of certification requirements for all new dealers. The purpose is to build a better-educated and trained community of installers. The AV business is a funny thing, many of us started off during our late teen years, turning a passion into a career, doing the yeoman’s work – rising from apprentice to leader. The process is still a valued one, working beside and learning from those who have spent their lives perfecting skills. Today’s system integration requires an in-depth knowledge set that cannot be fully taught with only on the job site exposure.
We have the easy part, teaching. You have the grunt work of learning then demonstrating the knowledge. That hard work and
dedication brings you a lot of rewards – respect from your coworkers, trust of your clients, the confidence to act decisively when issues arise and priority support from Crestron.
Crestron extensively trains our staff but we also expect them to pursue higher levels of certification outside the CTI curriculum. All of our technical support staff are required to earn a Infocomm International Certified Technical Specialist (CTS) certification shortly after they are hired, if they have not already achieved this. We also encourage our support people to peruse higher certifications such as Cisco CCNA, TIA and CTS-D or CTS-I. We are dedicated to providing you the best customer support period.
We have been committed, since the start, to providing you with the most comprehensive training, making Crestron dealers industry elites, even our Crestron DM certification is fast becoming an industry standard.
Qualifications matter, it is a crazy business and without certification, you’re certifiable.